Bhubaneswar, Mar 8: The Odisha Government collaborated with Meta India to launch a Unified WhatsApp Chatbot, which aims to provide citizen-centric services.

The citizens will now be able to get vital government services including obtaining birth and income certificates, applying for driving and fertilizer Licences and accessing incentives including the benefits of National Family Benefits Scheme.

At least 429 government services will be integrated into a single WhatsApp number, enabling citizens to access services including like birth, death, legal heir, residence and income certificates, driving licence and incentive schemes including inter-caste marriage benefits, national family benefits and more.

The Centre for Modernising Government Initiative (CMGI) signed the MoU on behalf of the state government with Meta India.

Speaking on the occasion, Chief Secretary Manoj Ahuja said that the Odisha government is committed to provide government services to every citizen. This has been facilitated by our investments in technology and training. The main objective of the MoU is to enhance the overall accessibility of public services.

Among others Chief Secretary Manoj Ahuja and Development Commissioner Anu Garg were also present.