Police Service / No More Queues! 14 Odisha Police Services Now on WhatsApp

Bhubaneswar, Sep 12: Citizens in Odisha no longer need to queue up at police stations for routine services. With the launch of “Ama Sathi”, a WhatsApp‑based digital policing initiative, 14 police‑citizen services are now available at the touch of a button.

The service was inaugurated by DGP Binaytosh Mishra at the DGP camp office in Bhubaneswar. By simply saving the number 9437292000 and sending a “Hi” message on WhatsApp, users can access a menu of services ranging from FIR copies to character certificates.

Among the services integrated into Ama Sathi are: character certificate issuance, senior citizen registration, tenant and PG verification, domestic help background checks, lost property or document reports, loudspeaker NOC, missing person information, complaint registration, permissions for events, demonstrations, and strikes.

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Citizens can submit applications, upload required documents, and receive reference numbers to track status — all without visiting a police station.

Approved digital documents, including FIR copies and final forms related to road accidents, stolen vehicles, or theft cases, can also be delivered directly via WhatsApp.

This marks a significant step in bridging the gap between police and citizens, making services faster, transparent, and more citizen‑centric.

Currently, the system allows applicants to check the progress of their requests from home. Once an application is submitted, a reference number is generated, enabling users to monitor updates. The initiative is expected to reduce delays, eliminate long queues, and enhance trust in police services.