Bhubaneswar, Aug 11: Odisha Chief Minister Mohan Charan Majhi on Monday presided over the 14th session of his public grievance hearings, held at the grievance redressal cell located at Unit-2 in Bhubaneswar, reaffirming his government’s commitment to resolving citizen issues through direct engagement.

Joined by eight senior Ministers and top bureaucrats, including the Additional Chief Secretary and Departmental Secretaries, the Chief Minister personally listened to grievances from hundreds of citizens. The initiative, which has gained traction across the state, aims to provide swift redressal of long-pending complaints and foster public trust in governance.

According to official data, out of 12,252 grievances received during the previous 13 sessions, 10,807 have been resolved—an impressive 88% resolution rate. The remaining cases are under active review, officials said.

Today’s session began with the Chief Minister meeting over 40 differently-abled and critically ill individuals waiting outside the grievance cell. He accepted their petitions and immediately instructed officials to take prompt action.

Inside the cell, registered complainants presented their cases, which were heard with empathy and seriousness.

CM Majhi emphasized that his regular presence at these hearings reflects the government’s intent to address public concerns transparently. “People come here with hope. It is our duty to ensure they leave with solutions,” he said.

In a notable moment, the Chief Minister firmly rebuked an elderly applicant who mentioned suicide while narrating his plight. CM Majhi expressed concern over the mindset of some people and urged the elderly man not to talk of "suicide," assuring him to remain patient until his grievances were addressed.

“Please don’t utter such words. I am here to listen and act,” he said, referencing recent tragic incidents in the state and calling for faith in due process.

The hearing also saw participation from Ministers handling key portfolios such as Health, Urban Development, Education, Tribal Welfare, and Environment. Each department was directed to follow up on complaints and ensure timely resolution.

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