Bhubaneswar, Jan 12: Recently, a woman expressed her dissatisfaction with Air India when she discovered chicken pieces in the veg meal she had ordered during a flight.

Taking to social media, Veera Jain shared the details of her experience on the Calicut to Mumbai flight. The flight, initially scheduled for departure at 6:40 p.m., faced an hour-long delay, eventually taking off at 7:40 p.m. Despite the delayed departure, the bigger concern arose when she was served a veg meal containing chicken.

Sharing her frustration, Ms. Jain wrote, “On my @airindia flight AI582, I was served a veg meal with chicken pieces in it! I boarded the flight from Calicut airport. This was a flight that was supposed to take off at 18:40 PM but left the airport at 19:40 PM.”

On my @airindia flight AI582, I was served a veg meal with chicken pieces in it! I boarded the flight from Calicut airport. This was a flight that was supposed to take off at 18:40PM but left the airport at 19:40PM.
Details-
AI582
PNR- 6NZK9R
Seats- 10E, 10F#AirIndia pic.twitter.com/LlyK6ywleB
— Veera Jain (@VeeraJain) January 9, 2024

She attached pictures illustrating chicken pieces in a spoonful of rice from the allegedly vegetarian meal. Another image displayed the meal packet clearly labeled as a “veg meal” despite containing chicken.

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She even informed the cabin supervisor, Sona, who apologised and acknowledged that multiple passengers had complained about the same issue. However, Jain pointed out that no action was taken to inform other passengers with vegetarian meals.

In response to the complaint, Air India commented, “Dear Ms. Jain, we request you delete the asked details from the open tweet (to avoid misuse) and share the same with us via DM along with your PNR.”

Dear Ms. Jain, we request you delete the asked details from the open tweet ( to avoid misuse ) and share the same with us via DM ( https://t.co/12Zkg5wzrb ) along with your PNR.
— Air India (@airindia) January 9, 2024

The post soon started gaining traction on social media, with some users raising concerns about the airline's food handling practices.

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