Govt Notice, Poor Service, Tanking Stock: Ola Electric Skids Off The Road

by Shambhu Datta Mishra

NEWS HIGHLIGHTS

Ola Electric’s share touched its lowest at Rs 86 apiece Tuesday before recovering a bit—a massive 43-35 per cent drop from its all-time high of Rs 157.40 a few days earlier

In a stock exchange filing, the EV company admitted that it has received a show-cause notice from the Central Consumer Protection Authority (CCPA)

According to the show-cause notice, Ola Electric “appears to be in violation of several provisions of the Consumer Protection Act, 2019”

The National Consumer Helpline, operated by the Department of Consumer Affairs, received 10,644 complaints since September last year related to Ola Electric

New Delhi, Oct 8: From a show-cause notice from the government to consumers flooding social media platforms over myriad complaints regarding its e-scooters and service centres—while its share continues to slide—there appears no respite for Bhavish Aggarwal-run Ola Electric.

Ola Electric’s share touched its lowest at Rs 86 apiece Tuesday before recovering a bit—a massive 43-35 per cent drop from its all-time high of Rs 157.40 a few days earlier. The stock made its public debut at Rs 76 apiece.

In a stock exchange filing, the EV company admitted that it has received a show-cause notice from the Central Consumer Protection Authority (CCPA).

“The Central Consumer Protection Authority has provided a timeline of 15 days to the company to respond to the show cause notice. The company will respond to the CCPA within the given timeframe with the supporting documents,” said the EV company.

According to the show-cause notice, Ola Electric “appears to be in violation of several provisions of the Consumer Protection Act, 2019.”

It took serious note of the complaints by consumers related to manufacturing defects, partial or no refunds on booking cancellations, recurring defects despite servicing, overcharging, inaccurate invoices, and multiple issues with batteries and vehicle components.

The National Consumer Helpline, operated by the Department of Consumer Affairs, received 10,644 complaints since September last year related to Ola Electric.

Nidhi Khare, Secretary, Department of Consumer Affairs, said: “The CCPA is looking into a large number of complaints about Ola Electric, mainly related to service inefficiencies.”

“We hope the company addresses these concerns promptly and resolves the issues faced by consumers,” she mentioned.

Meanwhile, aggrieved customers continued to flood social media platforms, sharing their plight with hardware and software issues with its flagship electric two-wheeler.

“Even after the big announcement in service expansion, service centres are working the same. I delivered my scooter to Ola 3 weeks ago and received it last Saturday after completion of repair. Though it’s not properly fixed, OLA asked me to book RSA under my cost. I regret my decision to buy this scooter in 2022 even without a review. @bhash check yourself on this to understand what is going on,” posted an angry user on X.

Another commented: “Ola scooters, at their core, are poorly engineered products. People got carried away by the design aspect. The OLA updated 2.0 platform has taken away any repairability in the product and replacement is the only way for even minor issues. How is any of this GREEN?”

(IANS)

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Sonu Nigam Shares His Navratri Routine In The Company Of Music Legends

by Hemanta Pande

Mumbai, Oct 8: Playback singer Sonu Nigam, who recently graced the quiz based reality show ‘Kaun Banega Crorepati’ along with Shreya Ghoshal, has shared his routine during the festival of Diwali.

View this post on Instagram
A post shared by Sonu Nigam (@sonunigamofficial)

On Tuesday, the singer took to his Instagram and shared two videos detailing his routine. In the videos he can be seen praying, and applying ‘teeka’ to the portraits of music legends like Mohammed Rafi, Lata Mangeshkar, his mother Shobha Nigam.

He also applied teeka to the childhood picture of King of Pop Michael Jackson when he was a part of the Jackson 5. The monochromatic picture shows a young MJ sitting in front of the piano as he flashes his smile for the camera.

Sonu Nigam wrote in the caption, “My typical day during Navratras captured by my daughter @teeshanigam #navratri2024 #MaaApneDwareBulaLeMujhe”.

There’s also a portrait of the late music mogul Gulshan Kumar. Interestingly, Sonu and Gulshan’s son, the head-honcho of T-Series, Bhushan Kumar came at loggerheads during the pandemic in 2020 when Sonu shared a video of himself bashing Bhushan, indirectly calling the latter, a "music mafia" on social media.

However, the two buried the hatchets, and Sonu went on to lend his voice to the reprised version of ‘Accha Sila Diya Tune Mere Pyar Ka’ which was his claim to fame in the early 1990s.

Sonu considers Gulshan Kumar to be the father figure in his life as Gulshan was the one to give him a break in Delhi while he entered into the business of cassettes in the early 1980s and used his voice for the cover version of popular Hindi film songs especially that of Sonu’s idol, Mohammed Rafi. Gulshan converted the small scale business of a cassette and audio records shop to a vast empire of Super Cassettes Industries Private Limited which later became T-Series.

Gulshan was assassinated in the August of 1997 when he was gunned down by assailants including Rauf and Abdul Rashid. The Mumbai police also suspected the involvement of the music composer duo Nadeem-Shravan of having paid for the murder due to a personal dispute as they fled the country shortly after the murder. (IANS)

Govt Notice, Poor Service, Tanking Stock: Ola Electric Skids Off The Road

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