New Delhi, Nov 27: Delhi Police has taken cognisance of a social media post by activist Bharti Chaturvedi, who recounted a disturbing ordeal involving an Uber cab driver.

In her post, Chaturvedi alleged that despite repeated attempts to file a complaint, she received no assistance for several hours from either the police or the ride-hailing company.

According to her account, the activist tried to reach out to authorities after facing harassment during a cab ride.

However, she claimed her calls and messages went unanswered, leaving her without support in a vulnerable situation.

Chaturvedi took to her social media and wrote that she had booked an Uber from Vasant Vihar to Sarvodaya Enclave. When the location pin stopped near Essex Farms, the driver agreed to continue without it. However, he soon grew irritated, began shouting, and abruptly turned the vehicle when she asked him to continue straight to take a U-turn.

When she requested the driver to stop, he allegedly refused. 

Chaturvedi said she was forced to open the door to interrupt the ride, at which point the driver allegedly turned around, grabbed her arm, and twisted it.

She immediately dialled 100, the police helpline, but claimed she received no response. When she contacted Uber Safety, she was told to “call 100 again.”

Later, an Uber representative named Sanjana reportedly told her the team would “assess action,” a response Chaturvedi described as outrageous.

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In her social media post, she tagged the Delhi Police and posed a pointed question: “How do women contact you when in need?” She also mentioned that the driver did not take payment for the trip.

Delhi Police officials confirmed that they have taken note of the post and initiated inquiries into the matter. “We are examining the details shared by the complainant and appropriate action will follow,” a senior officer said.

The case has reignited debate over women’s safety in public transport and the mechanisms available for immediate redressal.

Activists and citizens alike have urged authorities to strengthen emergency response systems and ensure that women can access help without delay. Uber has yet to issue a formal statement on the incident.